Customer Support

What information should I include when contacting support?
To help us resolve your issue quickly, please provide:• Order number• Account phone number or email• Description of the issue• Clear photos if related to a damaged or incorrect item Mehr lesen …
How do I reach customer support?
mail: support@orienteaco.comHours: Monday–Saturday 9:00 AM – 6:00 PM (excluding public holidays)Normal response time: 1–3 business days; longer during holidays and sales. Mehr lesen …